Arris Touchstone TM604 Uživatelská příručka

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Touchstone
®
TM604 Telephony Modem
User’s Guide
Get ready to experience the Internets express lane! Whether you’re checking out
streaming media, downloading new software, checking your email, or talking with
friends on the phone, the Touchstone TM604 Telephony Modem brings it all to you
faster and more reliably. All while providing toll quality Voice over IP telephone serv-
ice. Some models even provide a Lithium-Ion battery backup to provide continued
telephone service during power outages.
The Touchstone Telephony Modem provides an Ethernet connection for use with
either a single computer or home/office Local Area Network (LAN). In addition, the
Touchstone Telephony Modem provides up to four separate lines of telephone
service.
Installation is simple and your cable company will provide assistance to you for any
special requirements. The links below provide more detailed instructions.
Safety Requirements
Getting Started
Battery Installation and Replacement
Installing and Connecting Your Telephony Modem
Configuring Your Ethernet Connection
Using the Telephony Modem
Troubleshooting
Glossary
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Shrnutí obsahu

Strany 1 - User’s Guide

Touchstone®TM604 Telephony Modem User’s GuideGet ready to experience the Internet’s express lane! Whether you’re checking outstreaming media, download

Strany 2 - Export Regulations

System RequirementsThe Touchstone Telephony Modem operates with most computers. The followingdescribes requirements for each operating system; see the

Strany 3 - Safety Requirements

About the Ethernet ConnectionEthernet is a standard method of connecting two or more devices into a Local AreaNetwork (LAN).Note: To connect two or mo

Strany 4

• Avoid using proxy software unless you are certain that it is not open forabuse by other Internet users (some are shipped open by default). Crimi-nal

Strany 5 - FCC Part 15

Battery Installation and Replacement Many Telephony Modem models support an optional Lithium-Ion backup battery.The TM604G supports the following batt

Strany 6 - European Compliance

Extended Backup Battery Installation1 Pull back the battery door latch and remove the battery door. Set the dooraside.2 Stand the Telephony Modem on i

Strany 7 - Getting Started

4 Replace the battery door: insert the hinge tabs in the receiver slots, andclose the door until the latch snaps into place.Maximum Backup Battery Ins

Strany 8 - Items You Need

3 Position the Telephony Modem over the battery, aligning the slots on thebattery bay with the tabs on the battery. Push straight down on the Tele-pho

Strany 9 - Getting Service

Extended Backup Battery Removal1 Pull back the battery door latch and remove the battery door. Set the dooraside.2 Pull the strap until the battery di

Strany 10 - About this Manual

Maximum Backup Battery Removal1 Grasp the battery and pull back on the latch at the front of the battery.2 Gently rock the battery out of the bay.Touc

Strany 11 - What About Security?

Installing and Connecting YourTelephony ModemBefore you start, make sure that:• You have contacted your cable company and verified that they provide da

Strany 12

Export RegulationsThis product may not be exported outside the U.S. and Canada without U.S. Department of Commerce, Bureau of Export Administration au

Strany 13

Front PanelThe front of the Telephony Modem provides the following indicators.The front of the Telephony Modem has the following indicators:A Battery:

Strany 14

Mounting the Telephony ModemYou can either mount the Telephony Modem on a wall or place it on a desktop. Forwall-mount applications, you can mount the

Strany 15

InstructionsWall-mounting instructionsNote: When mounting the Telephony Modem on drywall, try to position theTelephony Modem so at least one of the sc

Strany 16

Connecting the Telephony ModemWARNINGRisk of injury or equipment damageConnecting the Telephony Modem to the home’s existing telephonewiring s

Strany 17

Configuring Your Ethernet ConnectionIf your computer is equipped with a LAN card providing an Ethernet connection,you may have to configure your compute

Strany 18

TCP/IP Configuration for Windows 98SEFollow these steps to configure the TCP/IP settings on a Windows 98SE operatingsystem.Note: Dialog boxes shown on y

Strany 19 - Telephony Modem

4 Highlight TCP/IP by clicking on it one time, then click on Properties.5 Click the IP Address tab, click Obtain an IP address automatically, thenclic

Strany 20 - Rear Panel

TCP/IP Configuration for Windows 2000Follow these steps to configure the TCP/IP settings on a Windows 2000 operatingsystem.Note: Dialog boxes shown on y

Strany 21 - Mounting the Telephony Modem

3 Click Obtain an IP address automatically and Obtain DNS server ad-dress automatically, then click OK.4 Click OK to accept the new settings, and OK a

Strany 22 - Instructions

TCP/IP Configuration for Windows MEFollow these steps to configure the TCP/IP settings on a Windows ME operating sys-tem.Note: Dialog boxes shown on you

Strany 23

Safety RequirementsARRIS Telephony Modems comply with the applicable requirements for perform-ance, construction, labeling, and information when used

Strany 24 - How to use this chapter

4 Highlight TCP/IP by clicking on it one time, then click on Properties.5 Click the IP Address tab, then click OK.6 Click OK to accept the new setting

Strany 25

TCP/IP Configuration for Windows XPFollow these steps to configure the TCP/IP settings on a Windows XP operating sys-tem.Note: Dialog boxes shown on you

Strany 26

3 Highlight TCP/IP by clicking on it one time, then click on Properties.4 Click the IP Address tab, click Obtain an IP address automatically, thenclic

Strany 27

TCP/IP Configuration for Windows VistaFollow these steps to configure the Ethernet interface for use with Touchstone prod-ucts.1 Open the Vista Control

Strany 28

3 Click Manage network connections. If prompted for a connection, chooseLocal Area Connection.4 Double-click the Local Area Connection to open the Sta

Strany 29

7 Double-click Internet Protocol Version 4 (TCP/IPv4).8 Select Obtain an IP address automatically and Obtain DNS server address automatically, un

Strany 30

TCP/IP Configuration for Windows 7Follow these steps to configure the Ethernet interface for use with Touchstone prod-ucts.1 Open the Windows 7 Control

Strany 31

3 Click Network and Sharing Center.4 Click Local Area Connection to open the Status window.Touchstone TM602 Telephony Modem User’s GuideSafetyGettingS

Strany 32

5 Click Properties to open the Properties window.6 Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.7 Select Obtain an IP address

Strany 33

TCP/IP Configuration for MacOS XFollow these steps to configure the Ethernet interface for use with Touchstone prod-ucts.1 Open System Preferences, eith

Strany 34

• Avoid using and/or connecting the equipment during an electrical storm, toavoid risk of electrocution.• Do not use the telephone to report a gas lea

Strany 35

2 Click the Network icon.Touchstone TM604 Telephony Modem User’s GuideSafetyGettingStartedBatteryInstallationInstallationEthernetConfigurationUsage Tro

Strany 36

3 Choose Automatic from the Location drop-down menu, and Built-in Eth-ernet from the Show menu.4 Choose the TCP/IP tab, if necessary.5 Choose Using DH

Strany 37

Using the Telephony ModemThis chapter describes the controls and features available on the Touchstone Tele-phony Modem, and covers basic troubleshooti

Strany 38

Wiring ProblemsIf the Telephony Modem begins flashing all its lights for more than 10 seconds, thisindicates a problem with the telephone wiring—the re

Strany 39

Indicator Lights: Startup SequenceThe following table shows the Telephony Modem light patterns during each phaseof the startup sequence. There are two

Strany 40 - 2 Click the Network icon

Using the Reset ButtonUse the Reset button, on the back of the Telephony Modem, to reset the modemas if you power cycled the unit. You may need to res

Strany 41

TroubleshootingThe Telephony modem is plugged in, but the Power light is off.Check all power connections. Is the power cord plugged in firmly at bothen

Strany 42 - Using the Telephony Modem

I’m not getting on the Internet. (Ethernet)If you are using a hub, is the hub turned on?Are you using the right type of Ethernetcable? Use the supplie

Strany 43

• Is the Online LED lit?If not, check the coax connection at the Telephony Modem and the wall.Ensure they are connected and tight. If they are and you

Strany 44

GlossaryThe following is a list of common cable and networking terms.Amp-hour (Ah)A measure of battery capacity. For example, a 1.0Ah battery can nomi

Strany 45 - Booting from Battery

FCC Part 15 This equipment has been tested and found to comply with the requirements for aClass B digital device under Part 15 of the Federal Communic

Strany 46 - Troubleshooting

DownstreamIn an HFC network, the direction from the head-end to the subscriber. Someolder cable documentation may refer to this as the forward path.DO

Strany 47

HubA box with several Ethernet connectors. Ethernet hubs provide a commonpoint of contact for all connected devices.IP addressA number assigned to you

Strany 48

RFAbbreviation for Radio Frequency. Some literature refers to coax as “RFcable” and the connectors as “RF connectors.”RJ-11A standard 4-pin modu

Strany 49 - Glossary

Touchstone®TM604 Telephony ModemUser’s Guide ©2005–2010 ARRIS Group, Inc. All rights reserved All information contained in this document is subje

Strany 50

European ComplianceThis product complies with the provisions of the Electromagnetic Compatibility(EMC) Directive (89/336/EEC), the Amending D

Strany 51

Getting StartedAbout Your New Telephony ModemThe Touchstone TM604 Telephony Modem is DOCSIS® compliant with the follow-ing features:• Speed: much fast

Strany 52

Items You NeedIf you are installing the Telephony Modem yourself, make sure you have the fol-lowing items on hand before continuing:• Telephony modem

Strany 53 - Touchstone®

Getting ServiceBefore trying to use your new Telephony Modem, contact your local cable companyto establish an Internet account and telephone service.

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